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| "I
recently ordered the motorola neck loop. (Shhhh) I do not LIKE it
at all! TOO BIG AND TOO BULKY. And the neck loop part kept coming
off every time I turn my neck. I am taking this one back and (ordering
HATIS®)."
name withheld by request
8/28/2003 |
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'Hearing Dogs'
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Frequently
Asked Questions
1.
What is HATIS®?
HATIS®is
a Hearing Aid Telephone Interconnect System. HATIS® is not a
hearing aid. It is a device designed for hearing-impaired individuals
to use directly with a doctor-prescribed hearing aid equipped with
a telecoil (T-coil). HATIS® products plug directly into the
audio jack in virtually all communication and audio devices, such
as cellular, cordless, and landline telephones, CD and MP3 players,
computers, PDAs, stereos, television and much more.
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2. How does HATIS® work?
The
HATIS® product plugs directly into the audio jack of a communication
or audio device. The electronic signal from the communication or
audio device then travels to a small earpiece that rests atop the
user's ear. Inside the earpiece is an induction coil that activates
the hearing aid via an electronic signal. The hearing aid acts as
the receiver. Because the hearing aid is amplifying electromagnetic
signals that have never passed through the air as sound waves, it
produces distortion-free sound with a volume and clarity that enables
individuals to hear intelligible sounds like never before.
3. Why is HATIS® called an Assistive Communications Technology (ACT)
rather than an Assistive Listening Device (ALD)?
Assistive Listening Devices (ALDs) imply a one-way flow of communication,
with the ALD user only listening. Assistive Communications Technology
(ACT) provides an interactive solution, which allows users to
communicate with others on all levels. This ability to communicate
fully with others is what HATIS® provides to users and why it is
classified
as an ACT.
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4.
Why is HATIS® better than Assistive Listening Devices (ALDs)?
HATIS® products are developed with the most advanced technology
available. From the use of gold connector leads for increased
conductivity and clearer sound to the premium induction coils,
which send a strong electronic signal to the hearing aid, to the
highest quality of manufacturing standards in the industry, HATIS®
products out-perform all other assistive communication technologies
available.
And through the unique HATIS® design, which avoids sending sound
waves through the air and thereby distorting them, all sounds
heard with a HATIS® product are clear and distortion-free.
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5.
Why should I buy HATIS® instead of a neck loop?
HATIS®
offers several advantages over neck loops:
-
Unlike
neck loops, the discreet HATIS® delivers distortion-free sound
with any body movement. With many neck loops, reception alters
as a person moves. Neckloops are also gangly, require multiple
batteries and are excessively noticeable.
- HATIS® is
a feather-light (1/4 oz.) device that fits over the user's ear
next to the hearing aid.
- HATIS® does
not require batteries or a battery charger as many neck loops
do, so users never have to worry about HATIS® failing them at moments
when HATIS® is needed the most.
- HATIS® products
are safer than low-tech neck loops. There is a risk of strangulation
when wearing a neck loop as neck loops often get caught on objects
near the user. With HATIS®, none of these risks are involved.
6.
Where can I buy HATIS® products?
HATIS®
products are available through authorised HATIS® distributors.
And directly via this website. Just complete the questionnaire,
and email us directly. You can pay via our Paypal account
- its that easy! questionnaire
page
7. Where can I try out a HATIS® headset?
Headsets can either be purchased directly from this site. Click
here to order,
OR contact your local hearing healthcare practioner who can assist
you in your choice.
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8. In what way will I benefit from wearing a HATIS® headset?
Experience:
-
Unsurpassed
clarity when hearing friends, family, colleagues or clients.
-
No feedback, buzzing, or other unwanted interfearance.
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Comfortable to wear all day around the office/home.
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No accidents at home, no running for the phone, using a cordless
take it with you as you go.
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Safety - it's always with you wherever you go, cordless or mobile
for out of the home use.
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Stressfree!
-
Handsfree - increase your productivity - multi-task!
-
Stay connected . . . and employable!
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9. Can I use a headset when I am driving?
Yes! In fact, you'll be a safer driver, hands free and focused
on the road ahead.
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10. Can I get assistance with paying for a HATIS® headset?
To establish your eligibility for specific support contact your
audiologist, or email us: maureenc@ihear.co.nz
and we will help yoou if we can.
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11. Will using a HATIS® headset improve my productivity?
Absolutely! . . . in fact productivity studies conducted with
standard headset users, demonstrates appreciable gains in employee
productivity. Your "boss" will love you!
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12. I am easily fatigued and stressed when using the telephone
(and want to end the call fast).
I am also reluctant to answer the phone when it is ringing.
I fully understand your situation, as a youngster I was loath
to answer the phone for the same reasons! Now as I use my HATIS®
consistently, calls are longer, richer by far, and stressfree!
In fact I'm rarely off the phone now, and my toll bill's . . .
well!
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